To get back online, choose the device or service that you need help with.
My mobile device
If you’re having issues with your mobile device, you can get help on our mobile signal and data page
My home broadband
If you’re having issues with your home broadband, you can test your service on our broadband support page
My dongle
If you’re having issues connecting your dongle, make sure the SIM is inserted correctly, or check out our set up guide
Need more help? Start a chat with us.