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What do I need to do with my router at my new address?

If you’re moving home, you’ll need to take your router with you to your new address. On your activation date, you’ll need to connect the router and perform a factory reset to sync with the broadband network.

You won’t need to perform a factory reset if your service is already active. If you are experiencing any other issues with your broadband, please visit our connectivity support page.


To perform a factory reset, please select your router from the images displayed below.

Vodafone router VOX 3   Vodafone router VOX 2.5

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