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Can I change my engineer appointment date if it’s no longer convenient?

You can rearrange your appointment up until midday two days before your scheduled appointment. Any later than this, and unfortunately you may have to pay a missed appointment charge (See our Price Guide [PDF: 2.3MB] for details).

To rearrange your appointment contact us on 191 (free from your Vodafone mobile) or 08080 034 515 (free from landlines or mobiles).

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