Setting up your Home Broadband may require help from a Vodafone engineer. If this is the case, we’ll let you know when you buy it.
If you’re having a new line installed, by an engineer, you should plug in your router before 8am on your activation day. This will help the engineer confirm the connection. Your service will be live by midnight on that day.
If an engineer is not needed, you can follow our router setup guide. Then, simply plug in your router and sit tight – your service will be live by midnight on that day.
Please note: if your service is being transferred from another service provider, such as Sky or BT, please don’t plug in your Vodafone Home Broadband Router until your service with them has ended.