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When will my Home Broadband speed and connection stabilise?

Your Home Broadband speed and Wi-Fi connection will stabilise within 10 days of activation.

We will monitor your broadband to track how much speed it can handle and we’ll adjust it accordingly to give you the best broadband speed and Wi-Fi connection.

Please don’t turn your router off or try to reset it within the first 10 days. If you do, we’ll have to restart the monitoring of your broadband, and we won’t be able to adjust your speed and connection.

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