Need some help?

When will my Home Broadband speed and connection stabilise?

For Gigafast customers, you’ll experience full speed immediately after installation.

For Superfast customers, it can take up to 10 days for your Home Broadband speed and Wi-Fi connection to stabilise after activation. Please don’t turn your router off or reset it within the first 10 days – we’ll monitor your speed and make adjustments to ensure the best broadband speed and connection.

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