To be eligible for the Ultimate Broadband Guarantee discount, the connection (sync) speed to your router must be checked in the Vodafone Broadband app
Please note: For the first 10 days after your services have been activated, we regularly test your line so we can provide you with the best performance. This means that during this time, you might notice some variations in speed – but this is completely normal. Keep your router switched on and connected as this will help us get the information we need about your line’s performance, choose the best settings for you and deliver the most stable performance. During these first 10 days after activation, you’ll be unable to claim a discount under the Ultimate Broadband Guarantee.