To divert calls from your landline, simply key in *[code]* using one of these codes followed by the number you want to forward the calls to:
- 21 – diverts all calls immediately to your chosen number
- 61 – diverts calls not answered within 15 seconds
- 67 – diverts calls when you’re on another call only
For example, if you want to divert all calls to your mobile number, you’d use *21*07xx xxx.
To turn off a specific Call Divert, key in #[code]# using the codes on this page.
To check which Call Divert option is on or off, key in *#[code]#. So if you want to check if all calls are being diverted if you’re on another call, you’d type *#67#.
Note: If Smart Divert is active on your landline, you can’t use Call Divert at the same time. If you want to switch from one service to the other, get in touch