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I can’t get a dial tone or there’s crackling on my business phone line. What should I do?

You may have a faulty phone. To check it, just unplug it from the socket and use a different phone. It’s always worth trying the phone in the main socket. You can check any extension sockets in the same way.

You can carry out some additional checks by going to our online Service Status area. It’ll show you if there are any known problems in your area.

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