Need some help?

How quickly will I get my free SIM?

You should get your free SIM within two to four working days.

We'll send you an email to let you know we've sent it - but if you've waited more than a week (and aren't over our maximum order limit), just order another one.

We check our orders to make sure everything's ok before we send any SIMs. If we pick up anything that's not quite right, then we'll email you to ask you to confirm the order.

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