Need some help?

How do I start using my free SIM?

Just pop your free SIM into your phone and call us free on 17298  to activate it and connect it to our network.

If you’ve ordered a SIM with no credit, you’ll need to top up once your SIM’s activated so you can make calls, send texts or use data.

You can top up:

  • By calling 2345 free from your Vodafone mobile
  • By setting up an automatic payment  from your bank account
  • Through My Vodafone
  • By buying a TopUp voucher at over 150,000 cashpoints or retailers showing the green TopUp logo
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