Need some help?

I’ve just got a new Mobile Wi-Fi device. How do I get started?

  1. Remove the back from the device and insert the SIM
  2. Find the network name and network key on a label inside
  3. Go to Wi-Fi settings and choose the Mobile Wi-Fi device name
  4. Enter your network key, or press the power key twice
  5. Open the internet browser. If you’re on Pay as you go, you’ll need a data pack to access the internet. If you don’t have a data pack, you’ll be redirected to to choose one
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