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Why did I get a text about Pay as you go 1 when I opted in to my Big Value Bundle?

If you were on our ‘Simply’ Pay as you go plan when you opted in to your Big Value Bundle, you might’ve received a Pay as you go 1 welcome text along with your Big Value Bundle welcome text.

You don’t need to do anything. The reason you’ve received this text is because we’re making some changes to your Pay as you go base plan. ‘Base plan’ means the Pay as you go plan that your Big Value Bundle sits on top of.

As long as you’re opted in to your Big Value Bundle, you won’t notice any change. However, if your Big Value Bundle expires and you don’t renew, or if you opt out of your Big Value Bundle early, Pay as you go 1 rates – instead of Simply Pay as you go rates – will apply.

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