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Will you renew my Big Value Bundle as soon as I use up my allowances?

No – your Big Value Bundle will only automatically renew at the end of the 30-day period, as long as you have enough credit.

However, if you use up any of your allowances before the end of the 30 days, you can renew your Big Value Bundle early to get more data, minutes and texts. This can be done by texting:

  • BVB5 to 49501 to renew a £5 Big Value Bundle
  • BVB10 to 49501 to renew a £10 Big Value Bundle
  • BVB20 to 49501 to renew a £20 Big Value Bundle
  • BVB30 to 49501 to renew a £30 Big Value Bundle

Texts are free and must be sent from the Pay as you go mobile you want to apply the bundle from. Please note that any remaining allowances won’t be carried over to the next 30-day period when you renew early.

You can choose a different Big Value Bundle when you renew early. This bundle will stay as your new monthly amount until you either choose to renew to another amount or opt-out. For example, if your £20 bundle runs out, you can choose to renew with a £10 bundle but it’ll continue as a £10 bundle each month from that point.

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