You’ll receive your free minutes, free texts or voucher reward within 24 hours, by email or text. We aim for all rewards that are sent in the post, to arrive within 10 working days.
It’s been 24 hours, and I haven’t received my email voucher
Please check that the email voucher hasn’t gone into a spam folder. If you’re still unable to locate it, get in touch using Live Chat.
Have you provided the wrong email address when claiming your reward?
Please check your details, and get in touch using Live Chat if you need to make a change.