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How do I cancel licences in the Vodafone Cloud Services Marketplace?

If any licences in the Vodafone Cloud Services Marketplace are no longer required, you can easily cancel them by following these steps:

  • Go to the Account tab
  • Choose Applications 
  • On the Applications screen, choose Manage Apps from the left-hand menu
  • When you’ve found the application you want an additional licence for, go to the Manage button and choose Manage Application from the drop-down list

Manage apps

  • This will take you to a new screen with five tabs – choose the one marked Upgrade Subscription 
  • Choose the product or service you want to update and enter the new total number of licences you want for your organisation. So if you currently have seven licences and want to cancel two of them, enter the total as five
  • You next need to un-assign two licences from your Users

Please note: Licence cancellations won’t take effect until the end of your current contract period. To find out when this period ends:

  • Go to the Account tab
  • Choose Applications 
  • On the Applications screen, choose Manage Apps from the left-hand menu – the contract end date and renewal terms will show in the module about each product on the right-hand side

Manage apps Office 365

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