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How do I set up child-safe browsing?

You can set up child-safe browsing in your Secure Net portal by choosing which types of website you’d like to block access to using Content Control.

You can manually choose which categories of website you’d like to block. These include:

  • Adult (over 18)
  • Hate
  • Violence and Weapons
  • Drugs and Crime
  • Alcohol and Tobacco
  • Dating
  • Social Networks

Blocking a category will also affect any apps related to that category. So if you block the Social Networks category, apps like Facebook, Twitter and Instagram would also be affected. To manage these settings, go to the Secure Net portal and choose the Content Control option from the main menu.

From here, you can either turn off Content Control for an entire category, or manage any exceptions in your Always Allow list. If you believe a website is blocked in error or should be blocked and is categorised incorrectly, please email our specialists at who will be happy to look into this.


To make child-safe browsing easier for you, we’ve set up different profile types to choose from – Safe, Super Safe, Ultra Safe, custom and none – and each one is set-up to block certain categories. These can be found within the Content Control section of the portal.

If you assign one of the profiles to your child’s number, these categories will be automatically blocked. Or you can add or delete categories from the pre-set list and save this as a ‘custom’ profile.