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How do I link my Vodafone account to Google Assistant?

If you’re on your smartphone or tablet:

  1. Launch Google Assistant on your device (available to download from Google Play or the App Store) and say out loud “Talk to Vodafone”. This will bring up a welcome message and inform you that Vodafone needs to link your account to Google
  2. Say “yes” or choose the ‘yes’ suggestion chip
    • If you’re using mobile data, your linking process will be done automatically from here
    • If you're connected to a Wi-Fi network, you'll be shown a screen where you'll need to enter your phone number
  3. If you’ve provided the correct phone number, you’ll receive a security code which you'll need to enter on the next screen

Once this is done, you’ll receive a greeting message from us confirming that your account was successfully linked.

If you’re using a Google Home speaker:

  1. Say "Ok Google" to your Home speaker to activate Google Assistant
  2. Say "Talk to Vodafone". You’ll hear a response telling you a card has been sent to your Google Home app
  3. Open the Google Home app on your smartphone or tablet (available to download from Google Play or the App Store) and choose the suggested link on the card
    • If you're using mobile data, the account linking process will be done automatically from here
    • If you're connected to a Wi-Fi network, you'll be shown a screen where you'll need to enter your phone number
  4. If you’ve provided the correct phone number, you’ll receive a security code which you'll need to enter on the next screen

Once this is done, you’ll receive a greeting message from us confirming that your account was successfully linked.

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