Need some help?

I can’t get a dial tone or there’s crackling on my home phone line. What should I do?

You may have a faulty phone. To check it, just unplug it from the socket and use a different phone. It’s always worth trying the phone in the main socket. You can check any extension sockets in the same way.
If you need more help, please call us on 08080 034515 (free from any UK mobile or landline) from Monday to Sunday, 8am to 9pm.
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