Need some help?

What can I do if I think someone has fraudulently set up Voice ID on my account?

Please call us using the button below. Our trained experts will check your details, ensure your account is safe, remove the voiceprint stored on your account and update your details if required. You can also set up your own voiceprint and update any other security information that may have been compromised.

We may also pass the details to our fraud team for further investigation.

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