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How do Data Extras work with my data cap?

If your inclusive roaming data cap is switched on and you’ve reached the end of your allowance, when you buy a Data Extra it will re-set the cap, now including the extra data you’ve bought. If you use up all the data in your Data Extra, you’ll once again be capped.

If your inclusive roaming data cap is switched off, buying a Data Extra will switch it back on. The new limit will include the extra data you’ve bought. That cap will then remain in place until you remove it again or add another Data Extra.

This doesn’t apply for:

  • 1GB and 2GB data extras for roaming
  • Your UK data cap

If you buy a UK Data Extra while opted out of the data cap, it won’t switch your UK data cap back on – instead you’ll be able to carry on using data freely without any cap.

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