I’ve accidentally deleted my eSIM

Don't worry, we can replace your eSIM.

The original QR code to activate your eSIM can only be used once, but you can request a new QR code using the My Vodafone app.

I’m using the My Vodafone app

  1. Tap Settings
  2. Choose Account
  3. Select activate SIM
  4. Here, follow the instructions for eSIM swap, and you’ll be issued a new QR code

I logged into My Vodafone

  1. Select Settings
  2. Tap View on the plan you want to edit
  3. Under Manage SIM and switching, choose Activate my SIM
  4. Here, follow the instructions for eSIM swap, and you’ll be issued a new QR code