When will I receive my Amazon.co.uk Gift Card?

It depends on whether you used our refer a friend scheme or signed up for a separate Home Broadband offer, either through us or one of our partners like Carphone Warehouse, or a price comparison website like Uswitch. 

Refer a friend 

Home Broadband offer from us, our partners or a price comparison website 

Refer a friend for Pay Monthly mobile or Home Broadband

When you refer a friend to Vodafone Pay monthly mobile or Vodafone Home Broadband, we’ll give each of you a £25 Amazon.co.uk Gift Card.

  • Refer a friend to Vodafone Broadband and you should both receive your gift cards within 30 days of your friend’s broadband installation. Read the full list of refer a friend broadband FAQs, including who to contact with questions.  
  • Refer a friend to Vodafone Pay monthly mobile and you should both receive your gift cards within 90 days of your friend’s purchase. Read the full list of refer a friend Pay monthly FAQs, including who to contact with questions.

Refer a friend for a Pay as you go Bundle

If you’re a Vodafone customer with a Pay as you go SIM, and you refer a friend for one of our Pay as you go Bundles, you’ll both get a £5 Amazon.co.uk Gift Card. Get the details on how to do this, along with the full Ts&Cs.

Throughout the year Vodafone, price comparison websites, and our partners – like uSwitch – offer Amazon.co.uk Gift Cards for new customers who sign up to specific Vodafone Home Broadband deals during a certain period. 

In order to be eligible for these gift cards, you must meet the requirements of that specific offer. You can review these requirements and the Ts&Cs on the original offer page, or your confirmation email from WeGift, Giftcloud or Vodafone. 

If you tick all the boxes, Vodafone will confirm your broadband purchase and send you an order number and customer account log in details. 

If your offer was direct from Vodafone 

It can take up to 50 days after purchasing, or 28 days after your broadband installation for your broadband to be verified as eligible for a gift card. Once it’s been verified, you’ll receive your Amazon.co.uk Gift Card in an email.

The voucher email will be sent to the email address you provided when signing up for Home Broadband (and it may end up in your Junk/Spam folders, so remember to check regularly).

You’ll then have 90 days to claim the gift card.  

Need to get in touch?

If you’ve been waiting longer than 50 days or have a question about your gift card, please get in touch with us through the chat button on the original offer page. You’ll find a link to this page in your original confirmation email.

If your offer was from a Vodafone partner, or price comparison website 

It’ll take 60 – 120 days after the original purchase date for your broadband purchase to be verified as eligible for a gift card. Once it’s been verified and you’ve paid your first bill, you’ll receive your Amazon.co.uk Gift Card in an email.

The voucher email will be sent to the email address you provided on the voucher sign up page (and it may end up in your Junk/Spam folders, so remember to check regularly). This may be different to the email you use for your Vodafone account.

You’ll then have 90 days to claim the voucher.

Need to get in touch?

If you’ve been waiting longer than 120 days or have a question about your Amazon.co.uk Gift Card, please get in touch with us at the relevant email below.

Find out how to spend your Amazon.co.uk Gift Card