Need some help?

How do I deactivate Secure Net?

If you want to cancel Secure Net, either at the end of your 3-month trial or at any point after that, it’s easy to deactivate it in the My Vodafone app:

  1. Go to Products and services and choose Manage Extras
  2. Next choose Mobile data options
  3. Expand Vodafone Secure Net and toggle the switch to off

If you don’t have the app, you can deactivate it by logging in to My Vodafone online:

  1. Go to Services and Extras
  2. Choose Mobile data options
  3. Choose Vodafone Secure Net and toggle the switch to off

Additionally, you can turn off the service using the Vodafone Secure Net app, available for iOS and Android devices.

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TOBi is our friendly digital assistant. Got a question? Ask TOBi online or in the My Vodafone app, so you can spend your time on something a little more... unlimited.

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