Need some help?

I want to manage my data allowance

Pay monthly plan 

What’s my current data allowance?

To find out your monthly data allowance and how much you’re using, check your plan details

Can I upgrade to get more data?

If you often use more data than your plan includes, it might be time to think about upgrading. To check if you’re eligible: 

  1. Open the My Vodafone app
  2. Tap the Data tile – this takes you to the Usage tab
  3. Choose Upgrade to find out if you’re eligible for an upgrade and, if you’re not, when you will be

How do I add or remove a Data Extra?

If you can’t get an upgrade right now, or you need more data temporarily, you can add on an Extra. Extras give you more data on top of your plan. 

Extras usually work out much cheaper than racking up out-of-plan charges. The cost of your Extra gets added to your bill.

You can add on an Extra as a one-off, or make it recurring. If you set up a recurring Extra, it’ll auto-renew every month until you cancel it. 

The easiest way to add, change or remove an Extra is in the My Vodafone app. From the homescreen: 

  1. Tap the Data tile – this takes you to the Usage tab
  2. Choose the Extras tab, then Buy and manage Extras

Pay as you go plan 

What’s my current data allowance?

If you’ve got a Big Value Bundle, find out your 30-day data allowance and how much you’ve used by checking your plan details

How do I add or change a Big Value Bundle to get more data?

If you’re on Pay as you go 1 and you’re finding you often need more data, you can add a Big Value Bundle. Pay as you go Bundles give you more data for your money. 

If you’ve already got a Big Value Bundle, you can swap it for a Bundle with more data

How do I add on or remove a Data Extra?

If you don’t want a Big Value Bundle, or you only need more data temporarily, you can add on an Extra. Extras give you more data on top of your plan.

Extras last 30 days, and usually work out much cheaper than racking up out-of-plan charges. 

If you set up an Extra, it’ll auto-renew every 30 days until you cancel it – we take the cost out of your credit. If there isn’t enough credit in your account to renew the Extra, it’ll get cancelled. 

The easiest way to add, change or remove an Extra is in the My Vodafone app. From the homescreen: 

  1. Tap the Credit tile – this takes you to the Top up tab
  2. From there, choose the Extras tab, then See Pay as you go Extras 

Mobile broadband plan 

If you’ve got a mobile broadband plan with us, you can manage your data allowance in the My Vodafone app, or by logging in to your account online

None of this help? 

Start a chat with us.

 

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