How do I get a new SIM?

You can request a new SIM for free  

  • Call 40618 from your Vodafone mobile – make sure you have your Vodafone account PIN 
  • Or visit your nearest store – please bring a credit or debit card and photo ID (your passport or driver’s license) 

  • Once you receive it, you need to activate your new SIM 

I’ve forgotten my account PIN 

Log in or register for My Vodafone to change your account PIN 

I’m a business customer  

If you’re a business customer with more than 10 employees, log in or register for Vodafone Corporate Online to get a new SIM