Need some help?

  • Account & billing
  • Mobile plans, Pay as you go & SIM
  • Broadband & home phone
  • Device help, warranty & repair
  • How can I check my plan details?

    The easiest way to check your plan details is in the My Vodafone app. 

    From the homescreen:

    1. Tap the Data tile
    2. This will take you to the Usage tab – which tells you the amount of data, minutes and texts you have left this month
    3. For a summary of your plan details, choose the Plan tab

    If you can’t use the app right now, you can log in to your My Vodafone account online

    Instant answers from TOBi

    Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

    Find a store

    Tell us where you are, and we’ll tell you where we are 

    Go to store locator


    Got a question? Who better to ask than someone who’s already found the answer?

    Ask our Community

    Give us a call

    Get help from an adviser over the phone

    24/7 support in the
    My Vodafone app

    As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.