I can’t log into the Vodafone Business Portal, or it’s not currently online. Where can I get help?

If you cannot log into Vodafone Business Portal, first try checking your username and password to ensure your login details are correct.

For fixed line customers:

If that doesn’t work, please report the incident to our service desk on 03333 040 895, option 1 and then option 3. Lines are open 24/7 and calls are free from a Vodafone mobile or charged at the standard rate from UK landlines or other mobiles.

You can also email the service desk at essicscuk@vodafone.com. Note that this email address is checked infrequently.

For mobile customers:

Please call customer care on 191 from your Vodafone mobile or 03333 040 191.

Recover your username: https://www.vodafone.co.uk/webcenter/portal/myvodafone/forgottenusername

Reset your password: https://www.vodafone.co.uk/webcenter/portal/myvodafone/forgottenpassword