If you cannot log into Vodafone Business Portal, first try checking your username and password to ensure your login details are correct.
For fixed line customers:
If that doesn’t work, please report the incident to our service desk on 03333 040 895, option 1 and then option 3. Lines are open 24/7 and calls are free from a Vodafone mobile or charged at the standard rate from UK landlines or other mobiles.
You can also email the service desk at email@example.com. Note that this email address is checked infrequently.
For mobile customers:
Please call customer care on 191 from your Vodafone mobile or 03333 040 191.
Recover your username: https://www.vodafone.co.uk/webcenter/portal/myvodafone/forgottenusername
Reset your password: https://www.vodafone.co.uk/webcenter/portal/myvodafone/forgottenpassword