How do I report a bereavement?

We’re sorry for your loss – we’ll make this as easy as we can. 

Get in touch and we can close their account, transfer it to someone else, or move it to Pay as you go or another network.

We’ll need some info from their death certificate, but you don’t need to post it in.

Tell us about a bereavement

Or call our dedicated team on 0333 304 8050 (standard call charges apply)
Mon to Fri, 9am to 5pm