Need some help?

How do I enroll users in Lookout?

The way you enrol users will depend upon how your mobile environment is managed.
1. Admins of unmanaged environments (without any Mobile Device Management, or MDM), such as Lookout for Small Business, will need to send email invitations directly from the Lookout console. You can do this by selecting Enrol devices in the menu of the Lookout console. 

2. Admins of managed environments (with Mobile Device Management, or MDM) – will need to set up a connection between the MDM and Lookout. The Lookout application can then be pushed to users from your MDM software. 

Once users are successfully enrolled and have completed the activation steps on their device, it will appear under the Devices tab in the Lookout console. 
The enrolment status for each pending user can be found under Enrolment > Invite Management in the Lookout console. Reminders can also be triggered from here. 
Set up and configuration guides for specific managed environments can be found within the Lookout enterprise support page . You may need your Lookout admin credentials to access this.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.