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How do I pay my phone bill?

If you’re the contract owner or bill payer, you can pay your bill in the following ways:

Direct Debit

Direct Debit is the most convenient way to pay your bill. For new customers buying a phone or plan, we’ll set this up as standard. See our airtime terms and conditions [PDF: 978KB]. The payments will be taken automatically from your bank account each month, four days before the final due date.  You can see your estimated bill due date in My Vodafone or in the My Vodafone app.

Need help setting up a Direct Debit?

Alternative payment methods

You can pay your bill online:

  1. Log in to or register for My Vodafone
  2. Choose See Bill and you’ll be taken to the ‘Bills and Payments’ page
  3. Choose ‘Make a payment’ and follow the payment steps

To pay by phone, call our automated service on 56677 (free from your Vodafone mobile). Alternatively, you can call 03333 040 191 from a landline or +44 7836 191 191 from abroad (standard charges apply).

If you’ve already set up a different payment method, you can continue using this.

Outstanding payments

If you’ve been cut off and need to pay your bill, or you need to pay your bill after your account has been deactivated, please call us on 03333 040 191 from a landline or +44 7836 191 191 from abroad (standard charges apply).

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