If there’s a premium-rate charge on your bill that you want to dispute, you’ll need to get in touch with the company who charged you.
You can use the reference number that appears on your bill to find the company’s contact info
How to block premium-rate charges
It only takes a few minutes to block premium-rate charges on your account. This means there’ll be no unpleasant surprises in the future.
Chat to us to block future premium-rate charges or you can set up a spending limit