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What’s a Flexi-upgrade and how do I get one?

If you’re a Pay monthly customer with an Essentials, Red Extra or Red Entertainment plan, you’ll be eligible for a Flexi-upgrade within the first year of your plan. This means you can upgrade your phone after just six months, instead of waiting until your contract expires.

To Flexi-upgrade, you’ll need to pay an early upgrade charge. Early upgrade charges are calculated daily and decrease in price the longer you’ve had your contract. To see if you’re eligible, and how much it’ll cost, simply log in to My Vodafone or download the My Vodafone app

Note: if you joined through a third party such as Carphone Warehouse, or if you’ve already taken an early upgrade from another price plan, you won’t be eligible for a Flexi-upgrade.

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