My devices can’t connect to my Ultra Hub through WiFi

Your Ultra Hub supports the latest WiFi 6E technology. If you find some of your older or smart home devices are struggling to connect, try turning on compatibility mode in the Broadband app or Web GUI. 

Check out our router set up guide to make sure your Ultra Hub is set up correctly.

Speed & connection issues

Why can’t I connect to the internet?
My internet is slow
What should I do if I have broadband problems?
How do I check my Vodafone Broadband speed?
How do I check the devices connected to my WiFi?
My WiFi speed is slower than I expected
I’m having problems with mobile broadband
My devices can’t connect to my Ultra Hub through WiFi
The lights on my router have turned off
How do I find out about the Ultimate Broadband Guarantee
What's the difference between internet sync speed and download speed?